Park Services Staff

We are looking for a motivated and customer-focused individual to join our team as a Park Services Staff who will be responsible for providing excellent service to customers, ensuring their needs are met, and supporting the day-to-day operations of the Park Services Department. The Park Services Staff will be assigned to MMP Dasmariñas Park

Key Responsibilities:

1. Attends to Interment, Cremation and other related service queries and arrangements.
2. Prepares and forwards Interment Relay Sheet to Park Office for read back and lay-out.
3. Attends to phone calls or online inquiries related to arrangements.
4. Attends to customer complaints regarding Interment and Cremation related matters.
5. Files and encodes Interment and Cremation orders.
6. Ensures and updated and organized file of all Interment & Cremation Orders.
7. Checks and Files the daily Interment Relay Sheet and Control Sheet forwarded by each park.
8. Files the daily Interment and Cremation schedule forwarded by each park.
9. Ensures the appropriate availability of all forms such as Interment, Cremation and Marker Forms.
10. Serves as reliever in the absence of the Park Services Staff.
11. Performs other related duties and responsibilities as required.

Qualifications:

1. College Graduate.
2. Previous experience in customer service or a similar role is preferred.
3. Strong communications and interpersonal skills.
4. Proficient in MS Office applications.
5. Must be willing to be re-assigned to any MMP Park when necessary.