We are looking for a dedicated Service Coordinator to join out team and oversee our memorial services with exceptional care and professionalism. As a Premier Services Coordinator, you will play a vital role in assisting our clients. Your ability to empathetically engage with our clients will be essential in providing them with comfort and understanding in times of grief.
Key Responsibilities:
- Coordinates and manages memorial services for our clients with the utmost care and compassion.
- Maintains accurate records, handles administrative tasks, and addresses inquiries related to services offered.
- Provides clients with attentive and professional support, addressing their needs with empathy, sensitivity, and a personalized approach.
- Communicates clearly and effectively both in English and Filipino, maintaining a professional and composed demeanor when interacting with clients.
- Capable of hosting and guiding families to ensure a premium experience.
- Act as a dedicated events coordinator, overseeing all aspects of the memorial services to guarantee a seamless and memorable experience for our clients.
- Adheres to Company Policies.
- Performs other related task as may be assigned from time to time.
Qualifications:
- College Graduate
- Strong interpersonal and communication skills, with the ability to converse in English and Filipino proficiently and professionally.
- Experience in customer service or events coordination roles; not required but preferably within the funeral or hospitality industry.
- Compassionate and empathetic approach towards clients, demonstrating sensitivity and understanding during difficult times.
- Excellent organizational abilities with meticulous attention to detail to ensure that all clients’ needs are meet.
- Ability to multitask and manage various responsibilities, remaining composed and professional in all interactions.
- Must be willing to be re-assigned to any MMP Park when necessary.
